Frequently Asked Questions
FAQs
What services do you offer?
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From expertly tailored haircuts to advanced hair loss solutions, we offer everything you need in one place - including extensions, custom toppers and crowns, and medical-grade restoration treatments designed to support healthy, beautiful hair.
How do I get started?
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Getting started is simple. Schedule Online or reach out through text and we’ll walk you through the next steps and answer any questions along the way.
What makes you different?
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What makes us different is how deeply we care. With over a decade of experience, advanced training in trichology, and a background in integrative health, Helen goes beyond just applying extensions. She prioritizes the health of your natural hair, listens to your needs, and creates customized solutions so you not only love how your hair looks - but feel confident and cared for every step of the way.
How can I contact you?
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You can reach us during business hours at (626)353-4765 or anytime via email. We aim to respond quickly - usually within one business day.
How much do hair extensions cost?
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Because every client’s hair and goals are unique, pricing can vary significantly. We provide all quotes during an in-person consultation, where we can assess your hair’s texture, density, and desired outcome to create a plan tailored specifically to you.
Hair extensions are a premium service that require both financial investment and ongoing care to keep them looking their best. Most services start around $600 and can go up to $3,000+ depending on the results you want to achieve.
How much does a Hairdreams Microline cost?
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Our Microlines are fully handmade, with each strand hand-tied for a natural, flawless look. The creation process takes 4–6 months, and pricing ranges from $1,500–$3,000. To keep them looking their best, salon maintenance is recommended every 3–4 weeks, ranging from $150–$400. These toppers are an investment in quality, craftsmanship, and confidence.
Do you offer financing?
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Yes! Cherry Financing makes it easy to choose from a range of monthly payment plans, with qualifying 0% APR options. Applying is simple and does not impact your credit score. If you're approved for financing, you can use your funds immediately. Click here to see if you qualify.
What kind of hair do you use?
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I only work with ethically sourced, 100% human hair. That means the hair comes from human donors who either donate their hair for religious & spiritual reasons, or they willingly have their ponytail cut off for a fair wage. Due to this, the cuticle is intact and flawless. The hair then undergoes a weeks - months long process to ensure the quality is up to standards. I mainly work with raw 100% human hair (indian, slavic, european).
Do you keep hair in stock?
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No, hair is custom ordered for each & every client for their hair extension installation. I do not sell hair as a retail item. Hair is included in my hair extension services.
Can I bring my own hair extensions for you to install?
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I only work with and install hair from brands that I know personally and work with on a consistent basis. This ensures the quality of not only the hair itself, but also the outcome of the appointment and overall look. So the answer is no, you must book an appointment for a consultation & we will go from there.
Will hair extensions/toppers damage my hair?
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With expert installation and proper care, no. But, the truth is, ALL extensions put stress on the natural hair which, if not properly cared for, can result in damage. During every appointment, I will keep you updated on the condition of your hair. I will also go over your daily routine to see how it's affecting your scalp and hair. Although I educate you and give you support whenever you have a question or concern, it is your sole responsibility to properly care for and maintain your extensions so you may eliminate or reduce the risk of damage. With proper at-home care and regular maintenance appointments, your extensions should cause you NO damage. If you want to minimize stress on your natural hair as much as possible, I suggest you get fitted for clip in extensions, a custom Halo or a wig.