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Frequently Asked Questions

FAQs

  • Hair loss can happen for many different reasons, and often it’s not just one single cause - it’s a combination of internal and external factors.

    Some of the most common contributors include:

        •    Hormonal changes (such as postpartum, menopause, or thyroid imbalances)

        •    Stress (both emotional and physical stress can disrupt the hair growth cycle)

        •    Nutritional deficiencies (low iron, protein, or key vitamins)

        •    Scalp conditions (such as buildup, inflammation, or poor scalp health)

        •    Genetics (hereditary hair thinning or pattern hair loss)

        •    Lifestyle factors (diet, sleep, and overall wellness)

        •    Hair care practices (tight styles, excessive heat, or chemical treatments)

    From a holistic perspective, hair loss is often a signal from the body that something may be out of balance.

    As an integrative health practitioner and certified trichologist, my role is to help you uncover the root causes of your hair loss, support scalp health, and create a personalized plan for your hair wellness. Through access to functional lab testing, we can gain insights into factors such as hormonal balance, nutrition, and overall health that may be contributing to hair thinning. While I do not prescribe medication, these results allow us to take a targeted, holistic approach and, when appropriate, collaborate with licensed medical professionals for comprehensive care.

  • Hair growth takes time because it’s deeply connected to your body’s natural cycles. After a hair sheds, the follicle needs about 3–4 months before producing a new strand. Factors like stress, hormones, nutrition, and overall health can also impact this process. That’s why I take a whole-body approach - supporting not just your hair, but the internal factors that influence healthy growth.

  • From expertly tailored haircuts to advanced hair loss solutions, we offer everything you need in one place - including extensions, custom toppers and crowns, and medical-grade restoration treatments designed to support healthy, beautiful hair.

  • If you’re not sure where to start, you can book a Virtual Hair Loss Consultation or a Hair Extension Consultation, or if you have questions, you can also reach out via text. We’ll answer whatever questions you may have and walk you through the next steps.

  • What makes us different is how deeply we care. With over a decade of experience, advanced training in trichology, and a background in integrative health, Helen goes beyond just applying extensions. She prioritizes the health of your natural hair, listens to your needs, and creates customized solutions so you not only love how your hair looks - but feel confident and cared for every step of the way.

  • I began my career in the hair extension industry, where I spent over 13 years helping clients feel confident in their hair. Over time, I started noticing more clients experiencing hair loss - especially at the crown, where extensions aren’t always a solution. That shift led me to study trichology, which then evolved into a deeper focus on hair restoration.

    As I continued learning, I realized that hair health is closely connected to overall health. This inspired me to further my education and pursue training as an integrative health practitioner so I could better support my clients from the inside out.

    After recently losing my mother to cancer, and witnessing both the disease and the impact of hair loss firsthand, my work has taken on an even deeper meaning. I’m passionate about helping my clients not only reach their hair goals, but also feel supported in their overall health and well-being.

  • Alma TED (TransEpidermal Delivery) is a non-invasive, ultrasound-based system designed to improve hair density and reduce hair shedding. It uses acoustic sound waves and air pressure to deliver a specialized topical hair growth formula into the scalp without pain or needles.

  • The TED+ Hair Care Formula is specially formulated to support hair growth and scalp health through a powerful blend of ingredients including growth factors that activate hair follicles, peptides that encourage thicker hair, and essential nutrients to strengthen strands. It also contains hydrating hyaluronic acid to enhance absorption and soothing plant extracts that provide antioxidant protection and calm the scalp.

    • Anyone experiencing mild to moderate hair thinning or shedding (like early-stage androgenetic alopecia or stress-related hair loss) would benefit. It works best on individuals who still have functioning hair follicles. TED has been shown to treat hair loss conditions such as Androgenic Alopecia, Alopecia Areata, Traction Alopecia, Hair Loss from Chemo, Hair Loss from COVID, Hair Loss from GLP1s, Postpartum Shed, Telogen Effluvium, Trichotillomania, etc.

  • TED is not recommended for individuals with cochlear implants, metal implants in the skull, active cancer or cancer within the past year, scarring types of alopecia, or those who are pregnant or nursing.

    • AlmaTED is non-invasive and completely pain-free. It is safe for most people and has minimal risk of side effects (Tinnitus in some cases). However, a consultation is required to rule out underlying conditions or contraindications.

  • For optimal results, protocols must be followed meticulously. Results vary person to person, but you can expect to see reduced hair shedding 2 weeks after the first treatment and noticeable hair growth 2 weeks after the third treatment. Most noticable results are seen 3-6 months after first treatment, with most guests seeing a 40% density increase.

  • Hair loss is complex and never one-size-fits-all. With hair follicles requiring 3–4 months to produce a new strand, our 4 and 6 month Hair Loss Protocols are intentionally designed to work in alignment with the hair growth cycle - supporting the foundation before new growth begins. Think of it as ‘preconception’ care for your follicles.

  • AlmaTED works by using gentle ultrasound energy along with a special hair growth serum. The ultrasound creates tiny channels in the scalp, allowing the serum to penetrate deeper into the skin where hair follicles live. This helps nourish and stimulate the follicles, encouraging stronger, thicker, and healthier hair growth over time.

    The treatment is comfortable, requires no downtime, and is suitable for both men and women experiencing hair thinning.

  • Pricing can vary depending on your individual needs and goals.

    For the best results, we typically recommend a 4 or 6 month hair restoration protocol. These programs are designed to give you full access to all of our in-salon hair growth treatments, while also taking a deeper, more comprehensive approach. We look closely at your hair and overall health history - including lab work - to identify the root cause of your hair loss and address it, not just treat the symptoms.

    If you prefer something more flexible, we also offer à la carte options. Individual treatments are $900 per session, or you can purchase a package of 5 treatments for $650 each.

    We’re always happy to guide you toward the option that will give you the best results based on your goals. Book a Hair & Scalp Analysis or Hair Loss Consultation to get started and find the best plan for you.

  • Yes! Cherry Financing makes it easy to choose from a range of monthly payment plans, with qualifying 0% APR options. Applying is simple and does not impact your credit score. If you're approved for financing, you can use your funds immediately. Click here to see if you qualify.

  • You can reach us during business hours at (626)353-4765 or anytime via email. We aim to respond quickly - usually within one business day.

  • Because every client’s hair and goals are unique, pricing can vary significantly. We provide all quotes during an in-person consultation, where we can assess your hair’s texture, density, and desired outcome to create a plan tailored specifically to you.

    Hair extensions are a premium service that require both financial investment and ongoing care to keep them looking their best. Most services start around $600 and can go up to $3,000+ depending on the results you want to achieve.

    Hair Replacement is always customized to each guests specific needs. Cost can vary from $1,500 - $5,000 to get started. Monthly maintenance ranges from $150 - $450.

  • Our Microlines are fully handmade, with each strand hand-tied for a natural, flawless look. The creation process takes 4–6 months, and pricing ranges from $1,500–$3,000. To keep them looking their best, salon maintenance is recommended every 3–4 weeks, ranging from $150–$400. These toppers are an investment in quality, craftsmanship, and confidence.

  • I only work with and install hair from brands that I know personally and work with on a consistent basis. This ensures the quality of not only the hair itself, but also the outcome of the appointment and overall look. So the answer is no, you must book an appointment for a consultation & we will go from there.

  • I only work with ethically sourced, 100% human hair. That means the hair comes from human donors who either donate their hair for religious & spiritual reasons, or they willingly have their ponytail cut off for a fair wage. Due to this, the cuticle is intact and flawless. The hair then undergoes a weeks - months long process to ensure the quality is up to standards. I mainly work with raw 100% human hair (indian, slavic, european).

  • With expert installation and proper care, no. But, the truth is, ALL extensions put stress on the natural hair which, if not properly cared for, can result in damage. During every appointment, I will keep you updated on the condition of your hair. I will also go over your daily routine to see how it's affecting your scalp and hair. Although I educate you and give you support whenever you have a question or concern, it is your sole responsibility to properly care for and maintain your extensions so you may eliminate or reduce the risk of damage. With proper at-home care and regular maintenance appointments, your extensions should cause you NO damage. If you want to minimize stress on your natural hair as much as possible, I suggest you get fitted for clip in extensions, a custom Halo or a wig.